What's the difference between WYSWYG and Textarea?

WYSWYG (What You See What You Get) editing with the help of visual editor for those not familiar with HTML. However, visual editor formats ready html-pages in his own way. Do not use it for pages you've created in another program (for example, Dreamweaver, FrontPage). Textarea, direct editing of html-code as it is for those familiar with HTML. Use this mode for editing documents created in other programs. Also you can send only text newsletters.

What is sending by schedule feature used for?

When you need to depart you can create newsletters for your subscribers in advance and set sending date.

How many newsletters can I create?

Newsletters number is unlimited.

How does the unsubscription work?

Unsubscription can be done by the following ways: First Way:

• You create a form with Unsubscription form type.
• You choose lists a user will unsubscribe from.
• Place generated code on the webpage.
• User completes a form and unsubscribes from the lists if indicated email was found in the database.

Second Way: You add unsubscription link (tag %BASIC:UNSUBLINK%) into newsletter body. Newsletter dispatch will change it to the unsubscription URL. Once user jumps to this URL he will be usubscribed from the lists delivering him a newsletter and will be informed what lists he unsubscribed from. However, he will not be deleted from database.

Is it possible to personalize text message using the newsletter script?

Yes, you can personalize both HTML and text newsletters. You can personalize each newsletter while creating it. That means that newsletters will be addressed to each subscriber. For example, if you insert HTML Merge Field "Hello, % BASIC: FIRSTNAME% %BASIC: SECONDNAME%" while delivering it will be changed to "Hello, John Brown".

Each month I want to send three different mailings to three different groups and I want to do this with one simple mouse click. Is it possible?

It is possible in several clicks:

• Create 3 lists
• Subscribe users group for each list
• Create newsletter and send it to these 3 lists

You can schedule delivery for chosen date in "Manage Newsletters" - > "Delivery Schedule" Section.

I have a problem when sending a newsletter. For every subscriber I see status "Error" And I indicated a correct smtp-server. What should I do?

Most probably the problem is that your smtp-server requires authentication/authorization. So, you need to enter in Settings -> SMTP server area login/password. If you don?t know this info, please refer to your hosting company.

I created html newsletter using a third party software (ex. Dreamweaver, FrontPage). But the subscribers receive it in text format. How can I solve it?

Most of the third party html editors, generate at the very top of a document the following block (it can be slightly different for different software): DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd "html xmlns="http://www.w3.org/1999/xhtml" Change this block to simple tag "html" and your newsletters will be in html format.

Cannot see a delivery report when sending a newsletter. Why?

A delivery report appears in a pop up window. Please check up your browser settings. The pop-up bloker should be off.

Is it possible to track URLs click-through statistics in the newsletters (for HTML newsletters)?

Yes, it is possible. In "Statistics" > "Interested Subscribers" Section there is statistics on every sent newsletter and every URL.

Can I edit current templates or add new ones?

Yes, of course.

Can I use a template created from a third party HTML Editor with Newsletter Manager?

Yes, you can. Creating the templates is separated specially for those who has HTML knowledge and for those who don't. Use WYSWYG-editor (What You See What You Get) for creating and editing if you do not have HTML knowledge. However, visual editor formats html-code in its own way partially changing it. Therefore, do not surprise if added html pages change after saving. Use Textarea for editing if you wish to save ready html newsletters. Just mind that you should have some HTML knowledge. This editing mode is for advanced users.

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